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Change and Communications Manager

Job description

Off the back of a new Success Factors implementation this major FMCG are looking for Change and communications Specialist to help the business to maximise the systems effectiveness and drive successful business outcomes across HR related functions on an enterprise level (in particular telent Acquisition and Onboarding).

  • Lead and drive the development of thought leadership for change in the Program
  • Implement best practice change leadership strategies to ensure the successful implementation and achievement of outcomes in the relevant Function
  • Create Stakeholder Management, OD planning, Change Capability, Communication and Change Resistant Strategies with clear plans for deployment
  • Identify change impacts through change impact assessments for the relevant function
  • Summarise the change impacts and other stakeholder engagement processes, feeding the outputs of these engagement processes into the change plans
  • Ensure Comms plans are developed and executed across the Program scope
  • Ensure training is planned, documented and where relevant delivered Plan and document detailed MS project schedule aligned with the various streams of work for change, comms and training activities
  • Work collaboratively with the program to ensure change plans and activities between the program streams are consistent and any synergies are utilised
  • Partner with Business Leaders to ensure high levels of engagement & buy-in to support a successful adoption of the Program scope
  • Provide knowledge and experience gained through working with the Program to support the development of sustainable practices to embed the transformation and transition to BAU.
  • Support the Business Readiness categories and metrics related to change for the relevant function
  • Create and manage mechanisms and feedback channels to monitor the success of change management activities, ensuring outputs of this monitoring are analysed and corrective action taken where required

Knowledge :

  • Degree in change, HR, business or related tertiary qualification
  • Knowledge of change management frameworks / methodologies, project governance and risk management, IR and legal requirements of change
  • Knowledge of the key business drivers , implications of change for the business and impact upon our people
  • Knowledge of behavioural theories, thinking styles and values


  • Demonstrated experience of 3+ years in a Senior HR or Change Manager role (generalist, OD, L&D or other) leading a large-scale people-centric transformation
  • At least 2-5 years experience partnering with senior leaders
  • Demonstrated experience in leading the development and deployment of digital online content