Business Analyst - Service Design - ITIL - $700-800 daily

Location: Ultimo, New South Wales
Contract Type: Contract
Specialisation: Technology
Salary: AU$700 - AU$800 per day + inclusive super
REF: BBBH93362_1493797596


I have an excellent daily rate contract opportunity at a leading Australian organisation.

A leader in their field, my client is looking for a talented Business Process Analyst to help build a significant IT Service Management transition.

Your role will be to design processes relating to Service Management.

For the right professional this six month contact has the possibility of extension - please read on for more details about what will make you 'outstanding'...

About you

You must have the following to be considered:

  • A genuine understanding of ITIL - strong experience within this field
  • Several years experience in the IT Service/Process Design space.
  • Proven ability to work within a large, complex, unstructured environments.
  • Proven ability to analyse and understand the process mapping work you do and then submit recommendations and challenge the status quo.

The following is highly desirable:

  • ITIL v3 qualifications - Foundation level up.
  • Experience successfully working with ITSM platforms: BMC Remedy, ServiceNow, HeatFrontrange, Cherwell etc.


  • Excellent daily rate flexible dependant on experience.
  • Six month contract - for the right person there is a chance of extension for successive building out of this huge program of work that extends over 24 months.

Please note

Due to the anticipated high volume of applications, I will only be able to contact those candidates who fit the criteria listed above.

If that sounds like you...

I want to hear from you. Please contact me directly or alternatively hit APPLY.

Paul McCann
Consultant - Business Transformation
0292 486 216