Technical Applications Support Analyst

Location: Southbank, Victoria
Contract Type: Permanent
Specialisation: Technology
Salary: AU$85000.00 - AU$93000.00 per annum + Inclusive 9.5%
REF: BBBH94923_1505199764

Role :

My client are global leaders in the Telecommunications space. This is a Fantastic opportunity located in Melbourne CBD on a full time basis. This role would be suitable for an experienced support specialist. You will be responsible to provide the highest quality Application support across the business.


Requirements:

  • 4 - 5 years of experience across all levels of application support.
  • Supporting all the applications within the business - eg coin, workflow, CRM, Link software
  • Knowledge across multiple applications - CRM Dynamics 365, SAAS vendors, integrations and worked with SAAS.
  • MS cloud based
  • SQL skill, knowledge - manipulation of data writing the scripts, procedure.
  • Data base admin - interrogate the data and write queries.
  • MUST have Programing - read and debug the code - big thing, experience in VB SP.NET C# - identify the problem and then raise it
  • Powershell scripting knowledge
  • 1st and 2nd level - application issues within the team, software, eg access to the system, provide them the access, data issue with the DA, and look at the logs and where the error is.
  • General application support.

Desired:

  • Infrastructure knowledge, IT OPS -infrastructure and support, cross skilling
  • Documentation - critical, able to articulate it properly to the Dev team
  • Team fit - team player, who wants to work as part of the team.
  • A doer - could be working on ten different things at any given time, priorities based on requirements.
  • Speed to competency


Due to a high number of applicants, only shortlisted candidates will be contacted for a further discussion, please submit your updated CV in a Word Format via the apply button. For all enquires contact Daniel Hoang on 03 86291015.