Systems Support Administrator

Location: Brisbane, Queensland
Contract Type: Permanent
Specialisation: Technology & Digital
Salary: Negotiable
REF: BBBH235514_1565306612

Our client, a leading Australian Logistics company, are looking for a Systems Support Administrator to join the team on a permanent basis.

You will support all aspects of the business-critical IT services, with a focus on end-user computing, network principles, compliance, incident management, and server/storage technologies.

The Systems Support Administrator will be required to do the following:

  • Provide IT end-user computing and applied usage for business-critical IT systems, at a terminal level
  • Assist with other terminal support in times of leave and absence to continuously improve the standard of support and service
  • Work as a change agent where the pursuit of superior user experience is present throughout the service
  • Provide knowledge sharing across the organisation to increase higher levels of support and user engagement
  • Work at high altitudes due to terminal locations

The successful candidate will have the following skills and experience:

  • Experience in Microsoft Windows, Office 365, SOE/MOE and Application deployment, Cloud principles, TCP/IP knowledge, WAN and LAN, VMWare, NAS/SAN, ITSM Toolsets (ServiceNow), BAU Support, and 24/7 support environments
  • Relevant degree in Information Technology fields
  • ITIL Foundations, Server and Networking, and relevant Microsoft certifications
  • Ability to work with automation of system administration tasks
  • Experience within a hybrid of on-premise and cloud environments

If this role seems of interest, we would love to chat - please call Mitch on (07) 3020 0315 or Raff on (07) 3020 0343.