Service Desk Analyst

Location: Sydney CBD, Inner Suburbs Sydney, Sydney, New S. Wales, Australia
Contract Type: Contract
Specialisation: Technology & Digital
Salary: AU$30 - AU$34 per hour
REF: BBBH236535_1568104194

A leading, global financial institution is looking for an experienced Service Desk Analyst to join their collaborative team. This is an exciting opportunity for a customer service focused, driven individual to join an organisation who pride themselves in a great company culture.

Experience:

  • Minimum 1-2 years' IT Support Experience
  • Microsoft Office (Windows 7/10)
  • Active Directory
  • Basic hardware troubleshooting skills
  • Desktop/laptop network troubleshooting skills
  • Experience supporting Skype for Business
  • Good knowledge of ITIL or similar framework in incident and problem management
  • Excellent customer service skills
  • Exceptional customer service skills both oral and written
  • Strong problem solving and analytical skills - with an ability to think laterally
  • Self-motivated with a strong aptitude and desire to learn

This role will be filled very quickly; please do not hesitate to APPLY NOW!

Due to the high volume of applicants, only short-listed candidates will be contacted.