Service Desk Analyst
|Location:||Sydney CBD, Inner Suburbs Sydney, Sydney, New S. Wales, Australia|
|Specialisation:||Technology & Digital|
|Salary:||AU$30 - AU$34 per hour|
A leading, global financial institution is looking for an experienced Service Desk Analyst to join their collaborative team. This is an exciting opportunity for a customer service focused, driven individual to join an organisation who pride themselves in a great company culture.
- Minimum 1-2 years' IT Support Experience
- Microsoft Office (Windows 7/10)
- Active Directory
- Basic hardware troubleshooting skills
- Desktop/laptop network troubleshooting skills
- Experience supporting Skype for Business
- Good knowledge of ITIL or similar framework in incident and problem management
- Excellent customer service skills
- Exceptional customer service skills both oral and written
- Strong problem solving and analytical skills - with an ability to think laterally
- Self-motivated with a strong aptitude and desire to learn
This role will be filled very quickly; please do not hesitate to APPLY NOW!
Due to the high volume of applicants, only short-listed candidates will be contacted.