Service Desk Analyst

Location: Sydney CBD, New South Wales
Contract Type: Permanent
Specialisation: Technology
Salary: AU$50000.00 - AU$60000.00 per annum
REF: BBBH94641_1509324391

My client is looking for an experienced IT Service Desk Analyst to join their collaborative, growing team. This is a fantastic opportunity to gain exposure across a range of up to date technologies across both a Windows and MAC environment.

Responsibilities

  • Providing 1st level Support across multiple Windows OS systems & MAC OS.
  • Providing technical support on both software and hardware including printers, and mobile computing devices such as iPhones and Tablets
  • Assisting with projects and systems implementations
  • Maintaining documentation and updating existing SOP's and technical documentation
  • Liaising with third party vendors
  • Providing support and backup maintenance, virus protection, internet and remote access

Skills and Experience

  • 1-2 years' experience in a similar IT support type role
  • Excellent communications skills, both written and verbal
  • Microsoft MCP/MCSE/MCITP certification
  • ITIL
  • TCP/IP & Networking knowledge (i.e. DNS, DHCP, IPv4/6, etc...)

If you're interested in hearing more then please APPLY NOW by clicking the button below.

Due to the high volume of applicants, only short-listed candidates will be contacted.