Senior Manager - Advice Review / Wealth Remediation

Location: Sydney CBD, New South Wales
Contract Type: Permanent
Specialisation: Banking & Financial Services
Salary: AU$140000 - AU$1700000.00 per annum
REF: BBBH234696_1562914826

This role is responsible for the effective people and workflow management of a team of case managers with Wealth Remediation.

Responsibilities

  • Responsible for the management of case manager remediation, ensuring correct controls are in place, procedures and guidelines are clearly documented and followed.
  • Provide end to end management and resolution of advice review cases to a mandated standard and timeframe.
  • Effective allocation of tasks and direction of case managers within the team. (15 direct reports).
  • Identify and proactively manage risks and issues and ensure appropriate mitigation is applied.
  • Effective collaboration with team members and stakeholders at all levels.
  • Identify & prioritise opportunities for process improvement and liaise with the appropriate channels & functional areas to oversee the requirements & implementation of these improvements.



Background

  • Strong ability to manage a large team
  • Experience in remediation or investigation within the financial planning environment
  • Good communication skills, both written and oral
  • Outgoing personality

If this role sounds like what you've been looking for then please click Apply Now, or alternately call Andrew Douglas on 9249 5009 for a confidential discussion.