Senior Desktop Specialist

Location: Sydney CBD, New South Wales
Contract Type: Contract
Specialisation: Technology
Salary: AU$90000.00 - AU$110000.00 per annum
REF: BBBH226387_1538097138

An opportunity has arisen for an experienced Senior Desktop Specialist to join a collaborative, high performing team and be actively involved in a strategic project to refresh hardware, implement SCCM Current Branch and deploy Windows 10. You will have a strong understanding of SCCM Current Branch, Application Management including App-V technologies and packaging, Active Directory, Group Policy, Follow-Me Printing Infrastructure and the Microsoft Office Suite (2013 and O365). The role will be combination of operational and project-based tasks, so the ability to effectively prioritise and manage your time is a key component for this position.

Responsibilities

  • Troubleshooting and resolving escalated issues from the Service Desk.
  • Designing, developing, testing and releasing the SOE for desktops and notebooks.
  • Configuring, supporting and maintaining Active Directory Group Policy in relation to the workstation environment.
  • Software packaging and distrubution to all desktops and notebooks.
  • Support of printing devices, as well as initial installation.
  • Managing, supporting and maintaining the suite of Office Templates and Macros
  • Identifying the need for vendor escalation if a resolution cannot be found, and managing the case with a vendor to reach a speedy resolution.

Experience

  • Degree in technology related discipline
  • Industry certifications (MCSA etc) and ITIL Certification
  • Experience in a professional or financial services environment; including experience with legal office based technologies ( ie. document creation and comparison tools)
  • Senior level knowledge of overall desktop troubleshooting
  • Excellent knowledge of Microsoft Windows 8.1 and Windows 10 / Microsoft Office 2013 / O365
  • Proven experience in SOE deployment with Windows 10
  • Experience with SCCM Current Branch/ Scripting (PowerShell) / Install Shield packaging skills (preferred) and App-V
  • Experience with administering Active Directory and Group Policy
  • Experience with Citrix XenApp / XenDesktop environments
  • Experience with Microsoft Office development technologies such as VSTO, Visual Basic or C#
  • Experience with Follow Me Printing Technologies
  • Solid networking understanding
  • Outstanding customer service skills and the ability to communicate clearly and effectively

To be considered for this position please click the 'APPLY NOW'; or for more information please contact Katie Rutter at .