Senior Claims leader

Location: Homebush, New South Wales
Contract Type: Contract
Specialisation: Finance & Commercial
Salary: super
REF: BBBH233849_1560401156

Senior Claims Leader

Lead the LDD Claims Team to deliver KPI's

Support the objectives of the Claims leader by:

  • Effectively leading the LDD Claims team to deliver on SLA's, KPI's, ad hoc queries and other tasks
  • Timely generation of Month end/weekly reports
  • Timely workforce planning of direct reports as key enabler of KPI delivery
  • Providing disciplined and structured Project Management leadership
  • Coaching & develop team through people processes - i.e. recruitment, 1on1's, ARBR, Dev reviews, Coaching, forums & meetings.
  • Build effective relationships - both internal & external
  • Understand stakeholder needs, priorities and risks - proactively actioning
  • Sense of urgency - resolutions escalations and issues within a timely manner
  • Leading the team through the implications of Project Runway (Change Management, TSA deliverables)

Knowledge:

  • Strong Project Leadership and change management
  • FMCG Background
  • Business acumen & high learning agility
  • Intermediate to advanced excel skills
  • strong internal and external customer service focus
  • strong team and communication skills
  • analytical and reconciliation skills

Experience:

  • +5 years leading cross functional initiatives across peers and senior stakeholders (direct and/or indirect reports)
  • Demonstrated disciplined Project Management experience across operational FMCG focus areas