Senior Claims Analyst

Location: Sydney CBD, New South Wales
Contract Type: Contract
Specialisation: Technology & Digital
Salary: Negotiable
REF: BBBH234748_1563170528
  • Initial 6-month contract
  • Based in the Sydney Olympic Park (SOP)
  • Leading FMCG company

Our client is seeking an experienced Senior Claims Advisor to support the credit function internally working closely with business partners and stakeholders to drive customer focused results.

The role:

  • Effectively leading the LDD Claims team to deliver on SLA's, KPI's, ad hoc queries and other tasks
  • Timely generation of Month end/weekly reports
  • Timely workforce planning of direct reports as key enabler of KPI delivery
  • Providing disciplined and structured Project Management leadership
  • Coaching & develop team through people processes - i.e. recruitment, 1on1's, ARBR, Dev reviews, Coaching, forums & meetings.
  • Build effective relationships - both internal & external
  • Understand stakeholder needs, priorities and risks - proactively actioning
  • Sense of urgency - resolutions escalations and issues within a timely manner
  • Leading the team through the implications of Project Runway (Change Management, TSA deliverables)

The candidate:

  • 5 years collections experience
  • FMCG background
  • ERP system experience - SAP/MFG
  • Negotiating and influencing
  • High attention to detail
  • Strong communication skills
  • Strong stakeholder experience and experience with senior members in an organisation

If you would like to find out more about this role, please send your CV in word format ONLY. You can also contact me, Daisy Webb directly on 02 9248 6214

Ref: 234748