Senior Banking Consultant - Big 4 Bank - Geraldton

Location: Geraldton, Western Australia
Contract Type: Permanent
Specialisation: Banking & Financial Services
Salary: AU$50000 - AU$75000 per annum
REF: BBBH233755_1560215851

The Company

My client is a Big 4 bank and one of the largest financial institutions in Australia. They are committed to attracting and retaining the highest quality talent and strive to create a culture where teams and individuals are rewarded for excellence. They have a diverse workforce, are committed to offering flexible work hours and offer numerous opportunities for professional growth.

As part of their growth strategy they currently have a number of opportunities within their retail branch network. These opportunities will see you play a key role in delivering first class customer service, while driving the overall performance of the branch.

The Role

  • Provide customers with a seamless branch experience by meeting their transactional needs.
  • Have in depth conversations with customers to determine their needs and recommend appropriate solutions.
  • Proactively support the Branch Manager and coach staff in best service techniques.
  • Act as an advocate for change and identify and drive service improvement initiatives.
  • Generate opportunities for sales specialists for Bank, General Insurance and Life products.
  • Promote and support customers in the use of digital banking methods for day-to-day transactions.

The Candidate

To be successful in this role you will have:

  • A high level of enthusiasm and drive.
  • The ability to develop solutions to complex problems.
  • Strong attention to detail.
  • The ability to convey and explain information, coherently and confidently.
  • A desire to establish and develop lasting relationships.
  • A pro-active attitude.

To be considered for the role, please apply ASAP and I will provide feedback on your application soon.

Julian Soames

Principle Consultant - Banking and Financial Services