Salesforce Administrator / IT Manager

Location: Southbank, Victoria
Contract Type: Permanent
Specialisation: Technology
Salary: Up to AU$100000.00 per annum
REF: BBBH216683_1511218360

Salesforce Administrator / IT Manager

An exciting opportunity exists for a permanent full-time Salesforce Administrator / IT Manager to join our team. Reporting to the CFO you will be responsible for managing our IT function and the enhancement and development of our Salesforce CRM solution across the business.

What are the key responsibilities?

· Ensure efficient use and integration of business software
· Identify and implement process and systems improvements to deliver operational efficiency using Salesforce
· Perform development, testing, implementation, documentation and reviews within Salesforce system and other integrated applications
· Provide support for all business reporting
· Manage relationship and performance of system vendors from a business perspective
· Provide system documentation and user training
· Maintain full data management across Salesforce, and manage the data migration processes

What are we looking for?

· Tertiary qualification in Information Technology, with experience in Networking
· 5+ Years' Experience in a Salesforce support role
· Experience supervising / mentoring IT employees
· Proficient in Microsoft environments, such as:
· Windows 7, Windows 10, and Server 2012 R2
· Office 365, Office 365 Admin, Exchange, Active Directory, Azure AD, SharePoint
· Demonstrated knowledge and experience in Salesforce (essential), and QBO (desirable)
· Experience in providing customer service and strong stakeholder engagement
· Well-developed written communication skills, to ensure clear procedure documentation development

What's in it for you?

· A competitive salary package
· Work within a fun, professional environment
· Ongoing training and development opportunities
· Employee wellbeing program
· Be a part of one of the world's most significant public marketplaces