Sales Operations Manager

Sales Operations Manager

Sydney | Hybrid working options

We're working with a growing technology services business looking to hire a Sales Operations Manager to support and scale their commercial function.

This role sits at the centre of the business, working closely with Sales and Operations, managing procurement tasks and ensuring deals are supported efficiently from initial quote through to delivery. It's a hands-on position where you'll be managing a small team while also getting involved in the detail - ideal for someone who enjoys improving processes, supporting sales, and keeping things moving in a fast-paced environment.

Responsibilities include (but not limited to):

• You'll take ownership of the sales support and procurement function, leading a small team responsible for coordinating quotes, proposals, and order processing while ensuring a high level of accuracy and responsiveness to both internal stakeholders and clients.
• On a day-to-day basis, you'll work closely with the sales team to support deal execution, helping to ensure quotes and proposals are turned around quickly and aligned to client requirements. You'll also manage relationships with vendors and distributors, overseeing procurement activities including pricing, availability, order placement, and renewals.
• Alongside the day-to-day, there is a strong focus on improving how things are done. You'll be identifying inefficiencies, streamlining processes, and introducing better ways of working across sales support and procurement to improve turnaround times and overall delivery. This will involve working cross-functionally with teams across the business to ensure everything runs smoothly from sale through to fulfilment.
• You'll also be responsible for maintaining accurate data across systems, monitoring performance, and ensuring consistency in how processes are followed, while supporting and developing your team to deliver a high standard of work.

Experience required:

• Experience in a Sales Operations or Procurement role within a technology or services environment
• Exposure to vendor management, quoting, and commercial processes
• Previous experience leading or mentoring a local team
• Strong organisational skills with the ability to manage multiple priorities
• A proactive mindset with a focus on continuous improvement
• Comfortable working in a fast-paced, service-driven environment

This is a great opportunity to step into a role where you can have real impact, shaping how the business supports its sales function while working closely with senior stakeholders. It offers a strong mix of leadership, operational responsibility, and commercial exposure within a growing organisation.

If you are interested please contact Jasmin for more information.