Procedure Writer

Location: Rhodes, New South Wales
Contract Type: Contract
Specialisation: Technology & Digital
Salary: AU$500 - AU$550 per day
REF: BBBH225189_1534834432

Procedure/Polcy Writer:

My client is a global bank that is looking for an experienced policy and procedure writer to join their team. This role will be examining the current state of the policies and procedures within the external disputes team and documenting these processes as well as identifying gaps and areas of improvement. This role will suit someone who has previous experience within financial services within complaints. For you, this role will bring an opportunity to be part of an exciting project in which you are able to work in a face paced and interesting team.

Within this role you will be liaising across the business with a variety of stakeholders to identify gaps and suggest process improvements.

Essential Requirements:

  • Minimum 3 years' experience within a similar role in Banking working on policies and procedures documentation within complaints.
  • Demonstratable exceptional stakeholder engagement capabilities.
  • Proven experience in business analysis and identification of gaps within policies and procedures (as is, to be).

If this role sounds like you apply now or call Jes Wilson on 9248 6217 for a confidential discussion.