Operations Engineer

Location: Sydney CBD, New South Wales
Contract Type: Permanent
Specialisation: Technology & Digital
Salary: Negotiable
REF: BBBH219352_1519109537

A CBD based global company is looking for an Operations Engineer to be a key part of their IT&T Operations team responsible for delivering IT Infrastructure and Network services.


  • Responsible for the management of the organisations infrastructure and network platforms and systems.
  • Contribute to the development of operation management processes and procedures as an SME.
  • Responsible for all levels of troubleshooting and incident resolution.
  • Provide technical infrastructure and network SME to project and product teams.
  • Maintain and enhance monitoring systems.
  • Resolve client technical support issues.
  • Participate in the on call support roster and available outside of business hours as required.


  • Tertiary qualifications in IT or relevant industry experience.
  • Current Microsoft certification or equivalent industry experience.
  • Certification on NetApp platforms.
  • Demonstrated experience in cloud infrastructure services/service provider environments.
  • Proven experience hosting and supporting internet facing systems and applications.
  • Expertise in maintaining Active Directory.
  • Experience with SCCM as well as proficient in supporting complex VMware vSphere 5 and 6 virtualisation environments.
  • Strong experience in Microsoft and Wintel.
  • Strong network diagnostics and investigation experience.
  • Demonstrable experience in Firewall Administration- preferably Fortinet.
  • Exceptional interpersonal and communication skills.