Network Operations Specialist

Location: Brisbane, Queensland
Contract Type: Permanent
Specialisation: Technology & Digital
Salary: Career Progression Opportunities
REF: BBBH234757_1563179776

Due to a number of internal promotions, my client is seeking several 1st and 2nd Line Network Support Engineers to join its 24x7 Network Operations Centre (NOC). As a Networks Operations Specialsit, you will have a good understanding of Networking and Infrastructure;

Responsibilities:

  • Diagnose hardware and software issues;
  • Monitor network and service state
  • Troubleshoot network, portal, and account issues using a variety of monitoring tools
  • Analyse information and determine the appropriate outcome for a problem;
  • Escalate issues within a timely manner;
  • Run daily reports and update Critical Information Reports on a daily basis;
  • Create and update internal tickets to document monitoring and recovery steps;
  • Implement changes within the network infrastructure;
  • Perform routine maintenance;
  • Be avalibale to work rotating shifts between 7am - 8pm (8 Hours) - 4 days on 3 days off;

Essential Skills and Experience are required in:

  • Solid experience in an infrastructure or networking position;
  • Unix / Linux scripting, shell, coding and tool monitoring experience would be advantageous;
  • Strong Customer and Technical Support experince regarding Networks
  • Knowledge of networking and software concepts
  • Firewall and file transfer experience;
  • Experience of working shift patterns; 7.00am - 8.00pm
  • CCNA or JNCIA certified
  • Bachelor's Degree or equivalent work experience

If you're interested in this role and have the relevant experience, click 'apply now' and shoot through an up-to-date copy of your CV or call (07) 3020 0343 for a further discussion.