Network Operations Specialist

Location: Brisbane, Queensland
Contract Type: Permanent
Specialisation: Technology & Digital
Salary: Career Progression Opportunities
REF: BBBH234757_1565332485

Network Operations Specialist

After several internal promotions, this organisation requires several 1st and 2nd Line Network Support Engineers to join its 24x7 Network Operations Centre (NOC). Recognised as a team of high achievers you will be innovating new technologies across the networking industry and working as part of a fast-paced and collaborative team who thrive on success.

Responsibilities:

  • Diagnose hardware and software issues
  • Monitor network and service state
  • Troubleshoot network, portal, and account issues using a variety of monitoring tools
  • Analyse information and determine the appropriate outcome for a problem
  • Escalate issues within a timely manner
  • Run daily reports and update Critical Information Reports
  • Create and update internal tickets to document monitoring and recovery steps
  • Implement changes within the network infrastructure
  • Perform routine maintenance
  • Be available to work rotating shifts between 7am - 8pm (8 Hours) - 4 days on 3 days off

Essential Skills and Experience are required in:

  • Solid experience in an infrastructure or networking position
  • Unix / Linux scripting, shell, coding and tool monitoring experience would be advantageous
  • Strong Customer and Technical Support experience regarding Networks
  • Knowledge of networking and software concepts
  • Firewall and file transfer experience
  • Experience of working shift patterns in a 24x7 environment
  • CCNA or JNCIA certified
  • Bachelor's Degree or equivalent work experience

If this sounds like the next career step for you and you have the relevant experience, click 'apply now' and submit an up-to-date copy of your CV or call (07) 3020 0343 for a further discussion.