Manager - Service Delivery

Location: Sydney CBD, New South Wales
Contract Type: Contract
Specialisation: Banking & Financial Services
Salary: Negotiable
REF: BBBH241122_1585120449

Manager on a 12-18 month contract basis

This delivery/client service style role will be relationship driven and have a good understanding of fund operations, in particular global settlements.

Responsibilities will include:

  • Lead interaction with clients to deliver an exceptional client service
  • Ensure Ops team deliver to agreed SLA
  • Delivery of operating model and service review
  • Support all initiatives to enhance client experience and operational performance
  • Support strategic requirements though working, motivating and influencing stakeholders

Requirements:

This role would suit a strong senior operational candidate from funds or custody, who has moved into a client servicing style role, or has recent project/change/transition/BA/PM experience

  • Minimum 5 years' experience in operational/client servicing within funds management
  • Change management/business analysis/project skills
  • Strong communication and presentation skills

The role is initially slated for 12 months but could easily be extended longer, with perm potential.

Contact Charlie from Ambition 0405 242 474