Manager - Service Assurance

Location: Sydney CBD, New South Wales
Contract Type: Contract
Specialisation: Banking & Financial Services
Salary: Negotiable
REF: BBBH241122_1583454286

Highly regarded Fund Manager with extensive operations in Australia is looking for a Senior Manager - Client Services and Change Management on a 12-18 month contract basis

This senior, relationship driven and strategic role will be the highest point of contact for their portfolio of asset management clients.

Responsibilities will include:

  • Operational point of contact for clients, delivery of operating model and service review
  • Manage complex change management and transition programmes including detailed data analysis and running meetings with relevant stakeholders
  • Gathering requirements and communicating to operational teams to implement changes/on boarding/off boarding
  • Support all initiatives to enhance client experience and operational performance
  • Support strategic requirements though working, motivating and influencing stakeholders

Requirements:

This role would suit a strong senior operational candidate from funds or custody, who has moved into a client servicing style role, or has recent project/change/transition/BA/PM experience

  • Minimum 5 years' experience in operational/client servicing within funds management
  • Change management/business analysis/project skills
  • Strong communication and presentation skills

The role is initially slated for 12 months but could easily be extended longer, with perm potential.

Contact Charlie from Ambition 02 9249 5087