Manager, IT Infrastructure

Location: Melbourne CBD, Victoria
Contract Type: Permanent
Specialisation: Technology & Digital
Salary: Negotiable
REF: BBBH224576_1533277921

In this role, the IT Infrastructure Manager will be hands on and provide IT support to the organisation to ensure all daily IT issues are dealt with appropriately.

Key Accountabilities:

  • Day-to-day management of Desktop Support Desk
  • Directs and leads SLA,OLA outcomes
  • Project task and resource management, issue and risk management, delivery management and progress reports during assigned project lifecycles (analysis, design and build, testing, implementation and realisation)
  • Lead and participate in deploying problem solving capability with particular focus on
    • AV systems
    • VMware/Citrix/NetScaler
    • SFTP server management (Complete FTP)
    • File system management (CIFS)
    • Procurement
    • License Management
  • Role model and promote a culture of teamwork and people leadership capability
  • Effective risk management understanding including
    • Compliance with all company's policies and procedures.
    • Contribute to the identification and management of exceptions.
  • Effective stakeholder management skills - solid record of achievement in building sustainable partnerships with internal stakeholders and external 3rd parties


  • 5+ years commercial experience in an IT role within the funds management and/or financial services industry.
  • Relevant tertiary qualification(s)
  • Demonstrated leadership style that engages and motivates communities beyond IT
  • Significant experience in effective management of external IT providers.

To express your interested in this role please "Apply Now".