Lending Officer

Location: North Sydney, New South Wales
Contract Type: Permanent
Specialisation: Banking & Financial Services
Salary: AU$50000.00 - AU$70000.00 per annum
REF: BBBH218257_1516231365

The Business

This non-bank lender is a well-established business and has plans for plenty more expansion in the coming years. They offer a range of products to both personal and business customers allowing them to reach their lending goals when the big banks can't. They have fostered a open and honest culture driven by management who are highly skilled and down to earth. People who are passionate about helping others achieve their goals will be ideal in this environment.

The Role

As part of their contact centre, your duties will include:

  • Understand the lending needs of customers and recommend the best products
  • Use industry knowledge to educate customers on the best choices
  • Communicate with customers to obtain correct financial information
  • manage and monitor lead pipelines
  • Monitor and maintain a high level of customer service
  • Generate insurance opportunities
  • Meet settlements targets
  • Ad-Hoc duties

Skills and Experience

  • 1+ years' experience in a relevant lending role - preferably mortgage environment
  • Understanding of direct/indirect lending products and practices
  • Customer service and sales experience
  • Breakdown problems into simplest form
  • Confident decision maker
  • Certificate IV in finance and mortgage broking