Role Summary
The KYC Data Migration Specialist will support client due diligence, data validation, and documentation review activities as part of the platform migration initiative. The role involves performing Know Your Customer (KYC) checks, validating client information, managing documentation requirements, and assisting frontline teams with KYC‑related queries throughout the migration process.
Key Responsibilities
- Perform end‑to‑end verification of client identity, data, and documentation for accounts transitioning to new platforms
- Ensure KYC records are complete, accurate, and compliant both before and after migration
- Review client documentation to identify gaps, inconsistencies, or errors, and follow up as required
- Assess AML and financial crime risk scenarios and escalate matters to the appropriate global risk or compliance teams when necessary
- Act as a point of contact for advisers and client service teams, responding to queries regarding KYC requirements, documentation standards, and migration processes
- Proactively manage open cases, ensuring timely resolution and consistent application of compliance standards across all accounts
- Assist in maintaining procedural checklists, workflows, and control documentation
- Provide accurate updates for project tracking and reporting purposes
- Undertake additional tasks in support of Account Management team objectives as required
Knowledge and Skills
- Strong working knowledge of Client Identification Program (CIP) and KYC requirements within Australian regulatory frameworks
- Solid understanding of AML/CTF obligations applicable to wealth management and investment clients
- Exceptional attention to detail, with the ability to review complex and sensitive documentation across multiple systems
- Strong communication and stakeholder management skills, with confidence engaging advisers, client service professionals, and management
- Ability to work independently in a fast‑paced, project‑driven environment while managing competing priorities
- Collaborative team player, comfortable contributing to cross‑functional initiatives while owning individual deliverables
- Proficient in Microsoft Office (Excel, Word, PowerPoint) and quick to adapt to new systems and platforms
Education and Experience
- Bachelor's degree or equivalent professional experience
- Typically 1-3+ years' experience within financial services
- Prior exposure to client onboarding, periodic reviews, or KYC remediation is highly desirable