IT Level 1/ Level 2 Support - 6 Month Contract

Location: Sydney
Contract Type: Contract
Specialisation:
Salary: $25 - $30 + Super
REF: 2042073
My client is currently seeking a experienced and professional Service Desk Analyst to provide a very high level of phone, email and remote support to the business and executives. 

Reporting to the Infrastructure Manager and liaising with the wider IT support team, who are all hugely customer relationship focused, you will work together to resolve issues and develop best practice operations moving forward. In this role, you must be driven to find solutions, improving efficiency and performance, be able to priorities tasks and be able and willing to respond to challenges and change.

It is essential that you are fully competent in the following:
  • Microsoft Windows Environment
  • MS Office 2007/2010
  • Support and Administration of Active Directory and Exchange
  • Setting up phone and video conference equipment
  • Experience supporting IPad/IPhone's
  • Installing and Configuring new hardware and software
  • Superb oral and written communication skills is a must!
  • Be very process driven as there will be a lot of documentation involved
  • A hard working attitude and willing to go that extra mile for your team
  • Provide the highest level of Customer Service to all levels of the business.
  • Must have a great hard working and positive attitude to work
  • Taking initiative and contributing to your team
Qualifications and Experience 
  • Tertiary Qualified 
  • Minimum 1 years experience in Service Desk support
If you are interested in this position and would like to find out more then please apply by clicking the "APPLY NOW" and send your resume in "WORD FORMAT". Due to the high number of applications within this area, only shortlisted candidates will be contacted.