IT Field Support Technician

Location: Brisbane, Queensland
Contract Type: Permanent
Specialisation: Technology & Digital
Salary: AU$60000.00 - AU$70000.00 per annum + Super
REF: BBBH237701_1571622846

We are looking for a Field Support Technician to join a rapidly growing MSP to provide onsite support to a range of clients across Brisbane.

An exciting opportunity for an ambitious, self-driven, and self-motivated IT support specialist to harness their customer focused technical abilities to progress their career.

Your responsibilities will include but are not limited to:

  • Provide support across desktops, servers, and applications within MS environments (O365, Exchange, and Active Directory)
  • Deliver services to terminals and Citrix settings within the cloud
  • Work with the projects team when required to deliver customer solutions
  • Install and configure servers, networks, and other IT hardware/equipment
  • Working collaboratively within the IT department on a day-to-day basis
  • Strive for personal development within knowledge growth and practical ability

As the successful candidate you will have the following skills and experience:

  • Advanced understanding of MSP environments and customer focused support (end user support)
  • Relevant tertiary qualifications and certificates
  • Technical requirements: Office365 & Teams, Active Directory, Cloud Administration, Microsoft Exchange, backup systems & software, ITIL and customer service principles, ConnectWise or similar ticketing systems, SolarWinds Orion and/or Automate (LabTech).
  • Must hold a driver's license to travel between sites

Additional Benefits on Offer:

  • Inner-city location within a modern office and contemporary facilities
  • Join an outgoing and professional team with a friendly culture
  • Opportunity for professional and career development

If this sounds like the next career step for you and you have the relevant experience, click 'apply now' and submit an up-to-date copy of your CV or call (07) 3020 0315 for a further discussion.