ICT Data Analyst/Project Manager

Location: Brisbane CBD, Queensland
Contract Type: Contract
Specialisation: Technology & Digital
Salary: AU$62.00 - AU$67.00 per hour
REF: BBBH240283_1581053397

About the role:

A large Queensland Government agency project is currently in the delivery stage and requires a suitable resource who can utilise their expertise in project management, coordinating procurement activities, and knowledge in Dynamics 365 to provide ongoing value to the business.

This role will manage the delivery of the project, to implement a series of enhancements to Microsoft Dynamics 365 CRM. The role will also work with the team to deliver IT solutions and business services which support regulatory services for the entity in Queensland.

Roles and responsibilities:

  • Work with internal and external stakeholders to successfully plan, initiate and deliver the project requirements
  • Assist subject matter experts to document business requirements from the business's specifications to ensure a clear requirements package is provided to ICT service providers
  • Develop and manage appropriate project documentation including a project plan, risk register, issues log and communications plan
  • Assist the Project Team in procuring a suitable ICT vendor to deliver the enhancements
  • Lead the Project Team throughout the project delivery cycle
  • Prepare regular highlight reports for the Director and departmental governance boards regarding project status against agreed plans, budget, identified risks and issues
  • Manage system support matters in partnership with ICT service providers including resolving defects and user acceptance testing
  • Coordinate any change management aspects which arise in the team during project delivery. This may include training team members on system functionality
  • In addition to the above responsibilities and where time permits, you may also be required to assist the team in quality management activities alongside other members as part of their regulatory responsibilities


Skills required:

  • Understanding of Microsoft Dynamics CRM and SharePoint systems. (Technical Expertise)
  • Ability to create and maintain clear and complete documentation which effectively communicates client business requirements and processes to external IT vendors (Communications)
  • Experience in overall Project Management
  • Build, develop and maintain partnerships with stakeholders
  • Able to negotiate positive outcomes during difficult and challenging situations applying diplomacy and tact. (Teamwork and Collaboration)
  • Ability to develop an excellent knowledge of legislation, guidelines and standards (Technical Expertise)
  • An experience in supporting or managing IT contracts for government clients is desirable



If this sounds like your next career move, then click "Apply Now" to submit your resume. Applications Close 13/02/2020