Helpdesk Analyst

Location: Ultimo, New South Wales
Contract Type: Contract
Specialisation: Technology & Digital
Salary: Negotiable
REF: BBBH235373_1564976131

A leader in the Australian media industry is on the lookout for a well experienced Service Desk Analyst, to join their collaborative IT team. This is a vibrant, fast-paced environment, where you will hit the ground running and gain exposure across a range of technologies. You will act as the first point of contact to users across multiple locations, providing both phone and face to face support.


  • Minimum 3 years' experience in a Service Desk or similar position
  • Previous experience working in an environment utilising ITIL framework
  • Experience supporting Microsoft environment, including Windows 7/8/10, Office365, Active Directory, SharePoint
  • MDM experience, particularly Microsoft Intune advantageous
  • Previous experience using ITSM tools
  • Excellent communication skills, both verbal and written
  • Ability to work autonomously, with a high level of initiative, as well as within a team environment
  • Excellent customer service skills

If you're interested in hearing more then please APPLY NOW by clicking the button below.

Due to the high volume of applicants, only short-listed candidates will be contacted.