Manager - Superannuation Fund Administration / Client Servcies

Location: Melbourne
Contract Type: Permanent
Specialisation: Banking & Financial Services
Salary: Up to $130K!
REF: 2412675
The Client 

My client is an industry super fund with over 150 employees and an extremely low turnover due to the supportive and positive working environment. They are a market leader with a progressive culture and are currently experiencing a period of sustained growth due to their strong recent performance.

As as result of this growth, they currently seek a highly talented individual to manage their fund administration and client services team. This is a key position within the business and, with the company looking to expand further, it could put you on the path to a long and successful career.

The Role 

You will be directly responsible for the management of 9 staff. In addition your responsibilities will include:
  • Provide leadership in the form of ongoing appraisals, target setting and performance reviews. Use your experience and mentoring skills to formulate coaching plans to ensure that all SLAs are met.
  • Ongoing review of existing processes. Play a key role in strategic projects aimed at extending the company's products and services.
  • Identify training opportunities, and design training sessions tailored to teams and individuals.
  • Identify error trends and undertake planning to reduce the occurrence of these errors.
  • Encourage an environment of openness by implementing regular team meetings and communication processes.
  • Respond to and assist in the resolution of complex adviser and administration queries.
The Candidate 

Successful candidates will have:
  • Previous management or team leading experience from within finance. 
  • A excellent knowledge of superannuation from a client services and administration perspective. 
  • A 'client first' attitude, excellent communication skills and the ability to lead from the front and drive the development of the team. 
  • Strong teamwork skills and passion for your work 
If you would like to apply to the role, please do so ASAP and I will provide feedback on your application shortly.

Julian Soames
Senior Consultant - Banking and Financial Services