Desktop Support Analyst

Location: Sydney
Contract Type: Permanent
Specialisation: Technology
Salary: $55k- 65k Package
REF: 2364396
My client, a successful Engineering company are currently looking for an IT Support Officer with to join their business providing Hardware and Software support for their every day growing business. If you are hard-working, outgoing and enthusiastic then this is the role for you!

 To be successful for this position you will MUST have the following:
  • Perform general desktop support duties for users by phone, face to face & remote control tools.
  • Strong IT Support skills in a Microsoft Environment, specifically across Windows 7
  • Experience with Microsoft Exchange, Active Directory, Microsoft Office 2010, Backup Servers, VMware, Firewalls and Mobile/Tablet device support.
  • Have experience with Cisco phone administration and Cisco TMS
  • MUST have exceptional Communication skills both written and verbal
  • Excellent Customer Service skills is essential for this position!
  • Must be organised and have good time management and prioritising ability
  • Manage 3rd party vendor relationships
  • Remote software support and installations as well as testing and configuring new hardware and software
  • Create, maintain & update system documentation where required
Additional requirements:
  • You MUST be self motivated and have the ability to work independently and make sure you follow up on all IT requests in timely manner!
  • Previous and proven experience working autonomously and taking ownership of tasks is essential!
  • Be career focused and want to progress your skills and experience internally
  • Have a keen interest in technology outside of work as well as in work!
If you match the above requirements then apply today by clicking on the "APPLY NOW" button below. Please send your resume in a WORD format!