Credit Executive

Location: Homebush, New South Wales
Contract Type: Contract
Specialisation: Accounting & Finance
Salary: AU$29 - AU$37 per hour + Super
REF: BBBH237160_1574117132
Job Title: Credit Executive Length of assignment: Immediate start, contract length 6months. Location - Sydney Olympic Park Responsibilities: * Managing a high volume of customer enquiries * Answering customer enquiries and providing outstanding customer service: o Inbound phone queue responsibilities (phone queue is open between 8am - 7pm) o Manage email/fax inboxes and action customer requests (copies of invoices, statements etc) o Record accurate information on internal systems o Build rapport with customers either by phone or email * Liaising with internal and external stakeholders * Credit collections activity: payment plans, stop supply queries, resolving incorrect/mission payment allocations, refunds etc * Other administrative tasks to support Credit/Collections Team Skills required: * Strong verbal and written customer service skills * Customer Service and/or credit experience required * Computer literacy and familiarity with various computer programs such as MS Office * Attention to detail * Ability to work to time constraints