Change Manager

Location: Sydney CBD, New South Wales
Contract Type: Contract
Specialisation: Technology
Salary: Negotiable
REF: BBBH215848_1508916867

The Change Manager will be working for a global financial services organisation migrating a Credit Card portfolio on to new systems and processes


My client - a major, global Financial Services organisation - is looking for an experienced Change Manager to join the team to develop and manage the delivery of Change Management plan for the program. This is a cross-functional role - working on a number of work streams, enabling the conversion of the current portfolio onto a new platform. Modifications to processes and ensuring operational readiness within the organisations business units for managing the portfolio post conversion.


  • Operational accountability for developing and managing the delivery of the Change Management Plan on time and to appropriate quality standards
  • Profile impacted user groups and determine appropriate sustainable change strategies for each impacted group
  • Plan interim solution models that support the business through transitional processes
  • Develop and deploy solutions that are aligned with the Project management framework
  • Collaborate with the Program Manager and key leads across the project
  • Ensure change requirements of the business are represented in the tasks required for operational readiness
  • Advocate the relevance of the Change Management methodology, processes and practices across the enterprise, and to all levels of management


  • Tertiary qualifications in a relevant discipline and/or extensive experience in delivering effective change management in large scale transformative programs
  • 5+ years in Financial Services and preference for Cards or conversion project experience
  • Advanced planning, project management, time management and decision making skills
  • Effective leadership, interpersonal and communication skills; most importantly ability to influence senior stakeholders and executives
  • Capability to plan and lead others to achieve priority outcomes and respond flexibly to changing and at time ambiguous environments
  • Extensive experience in designing and applying fit-for-purpose change approaches and deliverables

The hiring manager is looking for the Change Manager to come on board and get up to speed quickly, being able to think big picture of how the project affects the wider organisation. If this sounds like you please apply now or contact Andrew Harrison on 02 9248 6215 for a confidential discussion.