Change Analyst - 3 Month

Location: Melbourne, Victoria
Contract Type: Contract
Specialisation: Technology & Digital
Salary: Negotiable
REF: BBBH235447_1565153429
  • Initial 3-month contract
  • Docklands Location
  • Leading FMCG company

Our client is seeking an experienced CX Change Analyst to develop internal/external change engagement roadmaps for the customer experience along with high engagement with internal/external stakeholders.

The role:

  • Development and execution of engagement and communication roadmap that supports successful program and customer outcomes with an Agile delivery framework
  • Partner CX Product Owner & Stream Lead to develop and implement robust change plans specific to each increment release
  • Embed relevant tools to enable the team to deliver content to their stakeholders in line with engagement rhythm
  • Providing leadership on communication and engagement integration to ensure the successful execution of the change and achievement of positive outcomes
  • Develop networks and collaborate where required with relevant parties eg: External Relations, Jetson stream leaders, business leaders and those located nationally to drive change
  • Ensure risks and points of resistance are identified, and specific plans to mitigate or address these developed, ensure change readiness assessments conducted

The candidate:

  • 3 years' experience in communications/engagement roles, preferably in FMCG or consumer business
  • Experience in risk and issue management
  • Experience leading change in an AGILE environment
  • Strong stakeholder experience and experience with senior members in an organisation

If you would like to find out more about this role, please send your CV in word format ONLY. You can also contact me, Daisy Webb directly on 02 9248 6214

Ref: 235447