Business Analyst O2C

Location: Docklands, Victoria
Contract Type: Contract
Specialisation: Technology & Digital
Salary: Negotiable
REF: BBBH234253_1561619443

Role Purpose:

Active member of the Scrum delivery team as Business Analyst. Facilitate requirements gathering, user story & solution development and delivery for O2C scrum streams.

ACCOUNTABILITIES (Tasks & Decisions):

Product/Solution requirements Design and Delivery:

  • Gathering business requirements utilising user story creation techniques

  • Creating test cases and test scripts, and executing system testing as part of the scrum delivery team

  • Information gathering and development of process maps for business units within the Scrum team

  • Partner with the product owner and delivery team members ensuring process design leading to realisation of business benefits

  • Development of functional/technical specifications that capture business requirements and test scenarios that prove the resultant systems solution(s) within the scrum delivery team

  • Produce relevant training materials and deliver required training as per training scope within the scrum delivery team; support the Change team as required with information

Stakeholder and Business Engagement

  • Act as an ambassador for the product being developed within the business

  • Manage key stakeholder conflicts, determine and manage scope creep and requirements ambiguity

  • Partnering with business users during User Acceptance Testing and go live integration

People & Culture:

  • Promote processes and behaviors that place customer at the heart

  • Actively promotes and demonstrates positive, achievement based culture

  • Make safety a priority, champion a safety culture with the team


  • Excellent stakeholder management skills

  • Strong problem solving, analytical, collaboration and time management skills

  • Proven ability in understanding business cases, objectives and converting them into requirements; ability to recommend prioritisation of requirements based on business value.

  • Process mapping and documentation skills

  • Solid commercial acumen & the flexibility to adapt to a changing agile environment essential

  • Strong interpersonal, communication, presentation and facilitation skills

  • Ability to prioritise and deliver outcomes with minimal direct supervision is required

  • Strong ability to work effectively in a close team environment


  • Business / IT Degree qualification.

  • Business Analysis certification highly regarded (BABoK or similar)

  • Understanding of SAP SD (Order to Cash processes) functional modules, including associated financial processes such as Invoicing & Accounts Receivables.

  • Knowledge of best practice for SAP implementations

  • Solid understanding of project delivery and development methodologies including agile and scrum.


  • At least 5 years of BA experience in projects, with end to end involvement in at least 2 projects from requirements gathering to UAT and go-live

  • Business SME within Order to Cash, Credit / Accounts Receivables functions

  • Experience working in projects in a cross-functional/matrix environment

  • Project delivery within an agile framework highly regarded