IT Infrastructure Management – A return to good times?
As the economy returns to a more positive state we are seeing a return to good fortune for most Senior IT Managers in relation to their IT budget for 2010. It is still surprising however to see how much scrutiny exists on infrastructure spend compared to other areas of IT.
Despite many years of significant cost savings driven by the IT Infrastructure teams, still the cry is for more with less. An after effect of the GFC perhaps, but the continued search for ways to reduce operating costs whilst often significantly under-staffed , creates a real challenge to ensure systems uptime and meet Service Level Agreements
More visible and consequently more favoured areas of the business still see the bulk of IT investment because quite simply Senior Management (non-IT) perceive them to be the areas where most value can be added. This has lead to many IT Infrastructure Managers having to “make do” with what they have.
How do you compete for a slice of the IT investment pie and how do you overcome the age old perception of, ‘out-of sight, out-of mind?’
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